Managing social housing operations can get messy. With increased social and economic pressures being put on the social housing sector, the need for streamlined processes is at an all time high.

For those working in social housing, social housing software can help to automate and condense processes that take up time. Take a look at everything you need to know about housing association software providers, to decide which is best for you.

What does social housing software do?

Social housing software should be tailored to your business, so it’s likely that your needs will determine what the software will be capable of. However, generally speaking housing software may help you improve productivity by automating labour intensive processes.

You may also find that social housing software will allow you to produce reports and analysis that will help you to assess performance. The services that you can expect to benefit from could be: reporting, rostering, budgeting, forecasting, complaint handling and management of the complete sales and lettings process.

What are the benefits of using a management software for housing associations?

Housing associations can reap many rewards from implementing software that can benefit both the individual in the property and the social housing team. Social housing software can help to manage new tenants, set up debt collections, organise suppliers and streamline the communication process. This can greatly assist those living in social housing and ensure that they are met with a stress-free process.

In terms of the benefits to staff members, software can assist with communication with contractors and tenants, which saves time and opportunity costs. With the removal of data entry, your people will be able to dedicate their time to more pressing matters. Plus, with increased visibility of the tenant, your team will be able to make quicker, better informed decisions.

How to choose the best social housing software provider

When comparing social housing software providers, there are some key things to seek out:

  • A bespoke system that tailors the software to your specific business needs and can adapt as your grow
  • A software provider that allows you to manage tenants  and contractors with ease and visibility
  • API integration: you’ll need a management system that integrates seamlessly into the systems you already have in place
  • Automated workflows: one of the main benefits of housing software is the time it saves. Ensuring there is adequate automation is essential.
  • Reduced operating costs: a key benefit that you should seek is reduced operating costs that come along with the reduction of data entry and admin.

The housing sector can be highly regulated and therefore comes with it’s own unique challenges. If you’re looking to overcome these challenges and ensure that you cut operating costs whilst also thriving in the current climate, then Lucid UX can assist.

Through the delivery of scalable solutions, we help housing associations streamline their processes and future proof their business model. Get in touch today to learn more.